A workspace contains individual Vectary Studio projects, which can be organized into folders. The Vectary Dashboard displays a list of all available workspaces and allows you to switch between them.

Features available in your projects are based on the location where they are stored. Pro workspaces include features such as interactions, augmented reality, and a non-branded viewer for shared projects, just to name a few.

Business and Custom workspaces allow you to collaborate on projects with your team. Add more seats and assign roles (viewer, editor). Projects in a team workspace have more sharing features unlocked, such as cloning and restricted access.

With a Pro subscription, you are paying for features that are unlocked for projects stored in this Pro workspace. If your subscription expires or you move your project to a different workspace, you will lose access to the Pro features related to this project. Cancelling a Pro subscription locks the workspace and all of its projects.

The owner of the workspace is required to provide a payment method when upgrading the workspace to a Business plan. Members with editor rights can add or remove seats. The owner is responsible for the editors' updates, but they are not required to approve adding or removing seats.

Please contact our Sales team, and they will set the Workspaces according to your needs. Adding members is done from the Workspace settings. Invites are created with tokenized links. An email from the member is not required. Simply copy the seat-links and send them to anyone who should join your workspace. New users, will be guided through the registration. The workspace will appear in their Dashboard and Studio sidebar.

Per seat license is a software license based on the number of users who have access to a workspace. For example, a 100-user license means that up to 100 specifically invited users have access to the selected workspace. Every collaborative workspace requires its own setup of seats.

The invited team member can view or edit folders and projects in the dedicated workspace (depending on the access rights).

Members of your workspace are not required to have a subscription with Vectary, and will not be billed. Members of a team workspace are not required to have a subscription with Vectary; the owner of the team workspace pays for their seats.

A project with a "public link" can be accessed and viewed. Each view is counted, including the views from the content creator and the members of the workspace. Views of the project in AR are added to the count.

A monthly or an annual Pro workspace subscription is possible. You will be charged at the beginning of the billing period.

Yes, all subscription plans are recurring. You can cancel your subscription at any time.

If you have paid via PayPal or credit card, you can download your invoice from the account Settings under - Plans and Billing. If you wish to pay for the Pro workspace using a different payment method, please contact: sales@vectary.com

To cancel your subscription, navigate to the "Workspace settings" in your account. From there, click on the "Billing" tab. Within the Billing section, you will find the option to cancel your plan. Once you cancel the subscription, your Pro workspace plan will be disabled at the end of your billing period, and any projects within this workspace will no longer be available for editing or viewing.

The workspace will be locked if the plan is not renewed after the end of the billing cycle. You will be unable to edit, move or access the projects in that workspace. Additionally, all public embeds and project links within the workspace will become inaccessible. Read more about the terms of termination and view limits in our Terms of Services (section 7 and 9.6).

Vectary's Education plan is free for students and teachers and comes with limited functionality. If you need to use interactions and collaboration features such as shared workspaces within the class, there are additional costs.  Please contact sales@vectary.com for our custom pricing plans for Education. Please specify in your request:
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-  How long do you wish to purchase your plan for?
-  How many seats you will need per Classroom?
-  How many different workspaces (classrooms) do you need?

Projects in an Education or Pro workspace may show the Vectary logo in all shared links. Upgrading your workspace to a Business plan will remove the branding without having to synchronize or re-share projects.

Yes, everything you create in Vectary can be used for commercial purposes. However, we recommend that you always check the license requirements for 3rd party assets from external libraries or other imported files, in case they are not allowed for commercial use.

The Pro plan’s revenue cap is set to keep the service affordable and accessible for small businesses and startups. This cap helps us maintain that balance, making the plan ideal for those focusing on building interactive web and AR experiences. For larger companies, our Business plan provides the enhanced scalability, security, and performance needed to meet more extensive requirements.